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  • Needle

Extracting insights from mountains of information and using them to drive meaningful conversations is a constant struggle. Needle unlocks the hidden potential within. It connects you to diverse data sources, extracts actionable insights, and empowers you to make informed decisions that drive growth. Moreover, its on-premises deployment ensures that your data is secure.

Key features

Chat conversationsChat conversationsAsk questions, express needs, and receive insightful responses in natural language. It’s like having a conversation with your smartest teammate, always ready to listen and assist.
Powerful insightsPowerful insightsTrack user journeys and securely monitor LLM performance, data quality, performance, and usage for optimal operation. With Needle, delve deeper, build trust, and fuel success.
Smart searchSmart searchEmpower yourself with Needle’s powerful natural language processing. Gain valuable information within your documents, making it easily searchable, extractable, and ready to utilize.

Challenges addressed by Needle

Sales and marketing

Sales and marketing

  • Ineffective targeting and personalization: Analyze customer data and generate targeted messages that resonate with individual preferences, leading to higher conversion rates and improved ROI.
  • Repetitive and time-consuming tasks: Automate tasks like lead qualification and appointment scheduling, freeing up time for sales reps to focus on building relationships and closing deals.
  • Lack of insights into customer behavior: Analyze customer interactions and provide insights into their needs and preferences, allowing businesses to tailor their marketing campaigns and sales strategies accordingly.
Seize skyrocketing sales – Act Now!

Customer service

  • Limited understanding of customer intent: Needle’s natural language processing and conversational AI capabilities allow it to understand the nuances of human language and the specific needs of each customer.
  • Slow and inefficient resolution: Automate routine tasks and provide personalized solutions for faster issue resolution and improved customer satisfaction.
  • Generic and robotic interactions: Generate human-like conversations, fostering trust and building stronger relationships with customers.
Focus on customer service
Customer service
Data and analytics

Data and analytics

  • Data silos and fragmentation: Needle can seamlessly integrate with diverse data sources, breaking down silos and unlocking the power of your data for better decision making.
  • Limited understanding of data: Needle can analyze large datasets and extract meaningful insights, helping businesses identify trends, predict outcomes, and optimize their operations.
  • Lack of explainability and trust in AI models: Needle’s explainable AI capabilities allow users to understand how the AI models arrive at their conclusions, building trust and confidence in the data-driven insights.
Drive success with data

Knowledge management and training

  • Transforming employee onboarding: Personalize training materials and answer questions in real-time, facilitating a smoother and more efficient onboarding process.
  • Automating knowledge capture and dissemination: Needle can extract insights from existing documentation and conversations, creating a centralized knowledge base for easy access and learning.
  • Providing personalized learning experiences: Needle can adapt its responses to individual learning styles and preferences, optimizing knowledge retention and engagement.
Empower your team
Knowledge management and training

What makes Needle different?

Observability

Track user journeys, monitor LLM performance, and understand how data impacts outcomes. Continuously optimize your AI and build trust with every interaction.

Explainability

Unveil the reasoning behind your AI model’s responses, ensuring fairness and transparency. Identify and mitigate potential biases, fostering responsible and ethical AI development.

Data privacy

Needle offers on-premises deployment, giving you complete control over your data and ensuring the highest level of privacy and security. Build AI experiences that users can trust without compromise.

LLM selector

Choose from multiple LLM providers, such as OpenAI, Azure OpenAI, Google Vertex AI and Amazon Bedrock. This allows you to choose the LLM provider that best suits your needs.

Platform/Cloud-agnostic

Needle seamlessly integrates with diverse platforms and cloud providers, empowering you to tailor your AI solutions to your specific needs and infrastructure. Break free from vendor lock-in and maximize flexibility.

Ease of Use

Needle’s intuitive interface and pre-integrated tools make building intelligent conversations effortless. Drag-and-drop functionality, clear documentation, and comprehensive support empower everyone to leverage the power of AI.

Real-world value with Needle in every industry

  • Legal
  • Education
  • Finance
  • Retail
  • Automotive

Legal

Challenges

  • Manual document review
  • Missing vital evidence
  • Meeting deadlines
  • Risk of errors

Solutions

  • Intelligent document search
  • Automated legal research
  • Predictive case insights
  • Contract analysis
  • Virtual paralegals

Education

Challenges

  • Limited teacher time
  • Student engagement
  • Managing large classrooms
  • Assessing individual progress

Solutions

  • Personalized learning
  • AI-powered tutoring
  • Attendance tracking
  • Interactive experiences

Finance

Challenges

  • Personalized customer journey
  • Operational efficiency
  • Changing market conditions

Solutions

  • Intelligent data analysis
  • Fraud detection
  • Portfolio management
  • Risk modelling

Retail

Challenges

  • Lack of product description pages
  • Inventory management
  • Tracking and comparing prices

Solutions

  • Improve product descriptions for digital shelf
  • Optimize inventory and supply chain
  • Analyze competitor price movements

Automotive

Challenges

  • Complex design and engineering
  • Global supply chain issues
  • Changing regulations

Solutions

  • Generative design systems
  • Supply chain optimization
  • Compliance monitoring

Why choose us

Choose us and experience the difference. We leverage the power of GenAI-powered solutions to enable you to craft personalized journeys that resonate with every customer. This drives engagement and ignites brand loyalty. Get expert guidance, seamless integration, and a strategic approach to transform your business processes.

Contact us
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545+

Technocrats
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1020+

Clients
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Products and solutions
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1630+

Projects

Experience the power of Needle

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