Our company has an extensive website, with multiple language versions, that is managed by a small two-person team. We have front-end development experience, but we aren't trained in the back end, and we are also tasked with managing numerous other digital platforms in addition to our Sitecore content management system.
Softweb was an attractive option because they could handle our website security, network, back end, front end, and design needs on an ongoing, hourly basis. Our contract with them began when they upgraded our Sitecore instance to the most recent version in December 2020. Since then, we have been extremely happy with their services and would recommend them to anyone looking for outsourced Sitecore and Azure assistance.
Of particular note is the strong responsiveness and communication we receive from the Softweb team when we reach out to report any issues. Despite a significant difference in time zones, our communications are consistently answered promptly, and the team makes a clear effort to understand and address any issues to make sure our needs are met.
We also appreciate that Softweb's leadership regularly checks in to assess our level of satisfaction and give us an opportunity to report any concerns. Attention is clearly paid to making sure their clients get the results they're looking for.
Softweb Solutions has been a partner of Elliott Aviation for over 7 years. During that time, they have provided customized solutions for all of our operational departments, filling specific organization requirements where ‘off the shelf’ solutions left processing gaps. Their time to deliver is excellent and we have experienced good response times for fixing issues and resolving system integration conflicts.
Specifically, the solutions provided by Softweb Solutions, provide our organization with a simplified GUI for our internal and external customers. We have received many compliments on our offerings from internal users and customers.
Softweb continues to be a strategic partner as well, informing us of emerging technologies that may benefit our organization. This has created an atmosphere that challenges the status quo and pushes us to perform at the highest level, to stay ahead of our competition.
I would highly recommend their services to anyone seeking customized solutions for their environment.
Our relationship with Softweb is over five years old and we work together as though, we are one strong team. Its’ their unique brand of technical expertise and personal communication skills that makes Softweb so valuable to us. When I work with a partner, I am looking for honesty, integrity, trust, and skill. Softweb embodies all those attributes. From our responsive website with over 12,000 SKU’s to our mobile applications, they do it all with proficiency and expertise.
When we made the decision to go with Softweb as our mobile app and website developer, we could not have imagined how successful this relationship would turn out to be.
Anderson + Wanca is a boutique class action litigation law firm that practices consumer class action litigation. We had an obsolete database management system created many years ago. The ability of our database management system to store, scan, protect and retrieve/share data was disabled.
We consulted the team at Softweb Solution to discuss the challenges of managing confidential legal data. With their support, we were able to migrate our legacy database management system to a digitally transformed business process. We were pleased with their expertise to meet our needs and handle all issues promptly. It will be a pleasure to work with them in the future.
When I decided to move forward with my idea for the Fridge Police iPhone application, I naturally went to the people I've come to trust for my software and web development -- Softweb Solutions. For the past four years, I've been working with this company and they never fail to amaze me with their knowledge, creativity, organization, pricing and most importantly their communication. My project was immediately assigned to a qualified team led by Dhaval Pandit who led me through the development process of my phone app and never failed to offer quality solutions to any problems that were encountered along the way. Each and everyone of my creative ideas were fulfilled and I'm proud to say that by utilizing SoftWeb Solutions extraordinary expertise, my completed Fridge Police app is easily among the highest quality in the marketplace.
I would strongly encourage any small business or entrepreneur thinking about developing a product for the mobile marketplace to do so with Softweb Solutions.