With the digital revolution, chatbots are moving ahead rapidly. Effective chatbots have demonstrated a deeper understanding of users and have allowed quick initiation of chatbots that result in quality user experience. Chatbots have even successfully embraced artificial intelligence (AI) and has created a wider reach of automation of the chatbot trend. Many industries are adopting chatbots for multiple purposes and leveraging automation in various areas of operations.
“66% of millennials (age 18-34) prefer to use chatbot for 24 hour service.”- 2018 The State of Chatbots Report, Drift.
In this whitepaper you will learn everything about chatbots, including:
- Conversational interfaces
- Busting the myths about chatbots
- Artificial Intelligence – The power behind smart chatbots
- Subsets of AI (ML, DL, NLP, and Cognitive Services)
- Why enterprises need chatbots?
- Industry specific use cases
