Portfolio

Precision at your fingertips: MR solution for manufacturing

TMF Center manufactures parts for heavy-duty equipment that requires a lot of assembly and welding work. The company faced challenges in providing real-time, step-by-step guidance to their employees and trainees. We developed a user-friendly and intuitive navigation system to enable technicians to browse directories, select relevant models, and retrieve information. Overall, the solution benefitted the client in several ways:

  • Reduced costs associated with errors and rework
  • Improved employee satisfaction and retention
  • Increased transparency and stakeholder engagement
  • Improved operational efficiency

Enhancing field service operations with Salesforce Field Service

A leading medical device manufacturer aimed to enhance their field service operations. They faced challenges due to inefficient scheduling, lack of real-time visibility, and manual processes. Softweb Solutions implemented Salesforce Field Service, configuring advanced scheduling tools, and integrating with existing CRM and ERP systems.

  • Real-time visibility
  • Automated scheduling
  • Improved resource allocation
  • Increased efficiency
  • Enhanced customer satisfaction

Ensuring high quality packaging with computer vision

A leading logistics company based in the US, sought to enhance their packaging and warehousing processes to remain competitive. They faced challenges with manual sorting, inventory counting, package seal inspection, and overall operational efficiency. Softweb Solutions implemented a comprehensive solution integrating computer vision, AI, and Vision AI.

  • Improved accuracy and efficiency
  • Enhanced quality control
  • Real-time tracking
  • High precision during peak periods
  • Increased customer satisfaction

Streamlining supply chain management with cloud solutions

An automobile manufacturer faced challenges with its supply chain management and inventory optimization across multiple locations. We leveraged cloud-based data ecosystem to transform our client's supply chain, enabling them to operate with greater agility, efficiency, and competitiveness in the global automobile market.

  • Cost reduction
  • Improved efficiency
  • Enhanced customer service
  • Scalability
  • Competitive advantage

Enhancing freight booking efficiency with large language models (LLMs)

A leading global logistics provider faced challenges with manual booking processes, inefficient communication, and contextual understanding due to vast data accumulation. We leveraged innovative technologies to automate booking systems, improve real-time communication, and streamline document processing.

  • Efficient data management
  • Enhanced employee satisfaction
  • Improved business processes
  • Facilitated internal collaboration
  • Higher employee retention

Softweb's data engineering efficiency fuels informed decisions for e-commerce giant

This case study explores how Softweb Solutions transformed the content development process for a leading e-commerce giant. Prior to Softweb's involvement, the company struggled to leverage valuable survey data due to slow delivery times and an unusable format. This resulted in delayed decision-making for content acquisition and marketing strategies.

  • Data accessibility is critical
  • Data engineering expertise matters
  • Actionable insights drive content strategy
  • Technology empowers business growth

Hardware services leader sees 3x increase in customer engagement

A leading hardware services company grappled with transforming vast customer survey data into actionable insights. Extracting meaningful trends and identifying areas for improvement in product aspects like build quality and performance proved challenging due to the sheer volume and complexity of the data.

  • Untapped potential in customer data
  • Ongoing support is essential
  • Improved product quality and user experience
  • Customer-centric development

How our generative AI solution personalized the banking experience

Our client is a leading bank that offers a wide range of financial products and services, including loans, credit cards, and investment accounts. Softweb Solutions developed a generative AI-powered chatbot for their business trained on natural language processing, machine learning, scalability, and cost-effectiveness.

  • Personalized marketing
  • Automated customer service
  • Improved customer satisfaction
  • Reduce support costs
  • Increase employee productivity

Transforming employee experience in a retail company with Microsoft Viva

A leading retail company faced challenges with dispersed teams, inefficient knowledge sharing, and limited access to personalized learning opportunities. Softweb Solutions implemented Microsoft Viva, a comprehensive employee experience platform, to:

  • Increase employee engagement
  • Address the needs of a dispersed workforce
  • Foster a skilled workforce

Streamlined data integration with Databricks

A telecom giant struggled with terabytes of data, hindering its ability to gain insights and make data-driven decisions. Softweb Solutions implemented Databricks, a cloud-based platform, to streamline data management and unlock its true potential.

  • Real-time data flow from SAP to Databricks
  • Efficient data pipeline extraction from Azure Data Lake Store
  • Implementation of the medallion architecture for data organization and processing
  • Advanced analytics and data science expertise to extract valuable insights
  • Cost optimization through Databricks' pay-as-you-go model and virtualized clusters