Portfolio

How AI assistants enabled zero wait time for MEA Energy’s customer support team

MEA Energy faced challenges in managing complex documentation, multi-source data integration, and scaling customer support operations. We implemented an RAG system with 3.5 Sonnet from AWS Bedrock, comprehensive data integration, and specialized NLP model training. The solution provided the following benefits:

  • Reduction in response times from minutes to seconds
  • Consistency in customer support
  • Optimized team productivity
  • Improved scalability

Built a mobile app for transforming equipment calibration

Our client, a leader in agricultural and highway equipment faced difficulties in equipment calibration, real-time tracking and troubleshooting issues. Softweb Solutions redeveloped their mobile app using React Native and Salesforce at the back-end, streamlining calibration and enhancing user experience with advanced features.

  • Improved user experience
  • Precision in calibration
  • Enhanced field productivity
  • Real-time support access

Improving supply chain efficiency with Power BI in retail

A leading retail company faced challenges due to miscalculated demands, restricted insights and non-automated supply chain processes. Softweb implemented Microsoft Power BI to provide real-time inventory and supply chain management, automate workflows, and improve collaboration.

  • Enhanced demand accuracy
  • Real-time decision-making
  • Increased operational efficiency
  • Improved customer satisfaction

Logi to Power BI migration cuts healthcare report time by 75%

The healthcare provider faced challenges in scaling their reporting capabilities and integrating diverse data sources. By migrating from Logi Analytics to Power BI, Softweb Solutions enabled real-time reporting, user-friendly analytics, and seamless regulatory compliance.

  • 75% Reduction in report generation time
  • 40% Increase in report usage
  • 80% Boost in accuracy with automation
  • 25% Drop in analytics platform costs

Patent data intelligence system powered by Needle framework

Our client faced challenges in managing large-scale patent data, multilingual queries, and visualizing insights. We integrated our GenAI framework, Needle for dynamic NLP-powered routing, real-time visualization, and document comparison. The solution provided the following benefits:

  • Faster research
  • Enhanced insights
  • Multilingual support
  • Seamless document analysis

Deep learning solutions for an oil and gas company

An oil and gas consulting firm faced challenges with and manual error-handling. Softweb Solutions provided automated error detection solution using YOLO algorithm. The client improved data accuracy and streamlined their workflows with our solutions.

  • Automation and accuracy of the error detection process
  • Cost savings by reducing the time and effort required for manual error detection

Implemented video analytics for monitoring aerospace manufacturing quality

To detect increasing production defects, ensure compliance with safety standards, reduce manual inspection inefficiencies, and address data integration issues for real-time monitoring.

  • Reduction in time to access production data
  • Increase in defect detection speed
  • Improvement in resource utilization scalability
  • Decrease in operational downtime

Automating SAP Invoice Management with Power Automate Desktop

The client’s manual credit control process, involving SAP login, report retrieval, invoice validation, and sending reminder emails, was inefficient and error-prone, taking 2-3 days to complete. Handling thousands of customer records led to delays and an unsustainable workload as operations scaled.

  • Reduced processing time
  • Eliminated human errors
  • Achieved 60% reduction in operational costs

A modern web-based solution for enhanced data control and collaboration

Our client is a global leader in delivering high-performance heat transfer solutions. To address their challenges, Softweb Solutions transformed the outdated system into a modern, web-based application. By migrating the application from Java to Angular/.NET Core and upgrading the database to SQL Server, the client gained full control over their data with centralized storage.

  • 65% improved user experience
  • 78% increased productivity

Streamlined data operations for an energy company with Microsoft Fabric

Our client is a major US-based energy company. We transformed their data management by integrating Microsoft Fabric with their existing tools. This solution consolidated data, improved real time reporting and enhanced efficiency. The company now enjoys simplified data management, better compliance and future-ready data capabilities.

  • Unified data sources
  • Real time analytics
  • Cost savings
  • Scalability